Grateful Patients and Families: Recognizing an Outstanding Caregiver

By: Angela Ross, KCH Communications Specialist
Published:  June 6, 2023

At Kansas City Hospice & Palliative Care (KCH) we have a team of experienced caregivers who work hard every day to ensure the care we provide to our patients and families ranks above that of our competitors. Our hospice and palliative caregivers focus on ways to maximize our patients’ quality of life by providing services to the whole person, including support for the emotional, physical and spiritual needs of our patients and their family members so they are able to enjoy their remaining time together. To assist with this whole-person care are KCH nurses, chaplains, social workers, administrative staff, volunteers, grief support specialists, and other caregivers or team members who are passionate about making sure your family members’ end-of-life care is exceptional and exceeds your expectations.

Many of the families we serve have asked how they may recognize Kansas City Hospice caregivers whose kindness or expertise was especially meaningful to them during their time being served by Kansas City Hospice & Palliative Care. Over the years we have received countless notes of appreciation from patients’ families, thanking us for the care we provided to their loved ones. This past December we received the following acknowledgement:

“So many have had their hand in the care of my father and my aunt, over the past two years, and I can not even begin to tell you how blessed and thankful my father, aunt, family and I have been with the care we received. You all have gone over and above all of our expectations and have brought new meaning to what true angels here on earth are. I can not even begin to tell you how truly thankful I am for the compassion and love shown to my family. You are ALL amazing in mine and in my family’s eyes! We were truly blessed to have our loved ones cared for by the BEST!!!” -Jacquelyn Shell (grateful family member)

These types of acknowledgements are what keep our caregivers motivated and they would love to continue to hear this type of positive feedback from their patients and their patients’ families. The Halo Award is a way for these grateful families to recognize a KCH caregiver whose kindness or expertise was especially meaningful to them. Our Halo Award provides an opportunity to say “thank you” for the care patients or their loved ones received.

Thus far we have awarded a total of 24 employees with a Halo recognition. The following staff were recognized for inspiring a gift in support of our mission thanks to the kindness, compassion, and expertise they showed in their work:

Gloria Arnett, Shaleisha Brown, Erin Brunk, Deb Coon, Josh Creason, Judy Curtis, Brigham Deck, Tina Eccles, Kathy Godbout, Linda Girard, Michelle Hogan, Maureen Kennedy, LaToyia Love, Chaplain Dick Morris, Katie Murray, Jennifer Orr, Crispian Paul, Maripat Pena, Robin Renko, Maria Ruiz, Diane Snyder, Robin Welsh, Amy Werle, and Melinda Young

How to Get Involved
There are multiple ways to send a note of appreciation or share your story. Recognitions can be submitted online at, emailed to, called in at 816.276.2617, or mailed to the address below:

Kansas City Hospice
9001 State Line Road, Suite 300
Kansas City, MO 64114

Employees will be notified of your grateful appreciation and receive noteworthy recognition, a special pin, and ongoing tokens of appreciation, if nominations continue.

Optional donations help enhance and continue the outstanding level of care our community has come to expect from us, and ensure it remains accessible to all. As always, all gifts will be recognized and are tax-deductible.

If you have questions about the HALO Award or how to submit your recognition please contact our KCH Director of Donor Relations, Mary Zahner Bauer, at 816.276.2625 or email her at Thank you for placing your trust in us. 


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