Much more than a store, it’s a story


by Wanda Kelsey-Mendez

Much more than a store, it’s a story was published in the July/August 2021 issue of Healthy Kansas City Magazine and is shared with permission.

Kansas City Hospice

I pulled a beautiful jacket out of the box and smiled. I remember when Mom and I went shopping and she tried this on. She looked great, but she thought it was too expensive. Growing up in the Depression meant that almost anything not handmade was too expensive. I told her that she deserved a splurge and she could wear it to church. So, she reluctantly bought it.

A couple weeks later, Mom called and the excitement in her voice was palpable. “I wore ‘The Jacket’ to my appointment today and a young man in the elevator smiled at me and told me I looked really nice today!” she giggled. She was giddy with delight.

Kansas City Hospice

“As a child, this box was mysterious, full of memories, stories, and sentiments. Mom would draw out a broken locket and tell its story, then dig in the box for a few beads that reminded her of a special party.”

I put the jacket gently to the side and continued into the final storage bin, looking for an old wooden box. There it was, nestled under some doilies well past their prime. None of the grandkids or great-grandkids wanted the treasures residing here. I had opened it so many times, but each time tearfully closed it and decided to try again another time.

A box of memories

As a child, this box was mysterious, full of memories, stories, and sentiments. Mom would draw out a broken locket and tell its story, then dig in the box for a few beads that reminded her of a special party. Finally, the tiny blue bottle marked “April in Paris” – now empty, but still smelling exotic and romantic –  the first gift my father had ever given her. What do you do with the tattered memories of a long life?

Kansas City Hospice

Jewelry for Hospice by Volunteer Kathy Corbin creates new designs using donated and recycled treasures.

I believed I had finally found the answer. I had already donated much of Mom’s wardrobe to Story Boutique, in gratitude for the gentle care provided by Kansas City Hospice. But, I had just learned about Jewelry for Hospice, a volunteer program that combined outdated or broken jewelry with donated beads and supplies to create new and unique designs. Instead of throwing out Mom’s memories, they could be repurposed and used to create new memories for someone else.


Peggy Dunn, the mayor of Leawood, performed the ribbon cutting ceremony at the Grand Opening of Story Boutique on July 10, 2021.

A Leawood store with a story

Story Boutique, formerly Top Drawer Resale Shop, is located in the Ranchmart Shopping Center in Leawood. Overflowing with donated clothing for women and men, jewelry, art, home décor, and other treasures, it provides a charitable way to recycle, reuse, and repurpose, while offering bargains to shoppers, and supporting the mission of Kansas City Hospice & Palliative Care.

I love the new name, Story Boutique. It reminds me that StoryB is much more than a store. It reflects the experience of the many volunteers who help staff the boutique.  When a family brings in a donation, it is usually accompanied by a story of how Kansas City Hospice cared for their friend or loved one. Each pre-loved treasure brings a story of joy, and each donor, a story of remembrance.  Each volunteer shares a story of connection. And each shopper helps create a new story for families in our community.

The boutique was founded almost twenty years ago by volunteers who wished to help raise money to support Kansas City Hospice in caring for the area’s families. But, what began as an altruistic thought soon evolved into so much more.


New and gently used clothing, home decor, accessories, art, jewelry and more support the mission of Kansas City Hospice.

Shop at Story Boutique

StoryB became a special place to shop. Designer brands and classic styles received a second chance and shoppers became connected with the mission of the little store. It was a fun place to shop and you could feel good about where your money would go. Plus, everybody loves a bargain! Over time, bargain hunters were joined by environmentally-conscious consumers.  Did you know textiles make up 5% of all landfills in the US? Only 15% of unwanted clothing is actually recycled and the average US citizen throws away an estimated 70 lbs worth of textile waste annually.

Volunteer at Story Boutique

Volunteers accept donations, keep the shelves and racks stocked, and assist customers.

Volunteer at Story Boutique

The volunteers became the soul of the shop. They found a wonderful place to meet new people while supporting a cause close to their heart. The camaraderie was contagious and the volunteers were astonished at the stories they heard. There were tearful tributes to loved ones interspersed with tales of compassionate hospice care. Each day brought new stories of love and loss, of gratitude and hope.


When you donate gently used and new items to StoryB, you support families right here in Kansas City.

Donate to Story Boutique

The donors found a place to give a second life to cherished items while showing their support to the nurses, aides, social workers, chaplains, therapists, and physicians who gave so much comfort to their families. They became aware that Kansas City Hospice provides care regardless of a family’s ability to pay. By donating, they would help ensure other families would receive the expert care they experienced.

One of the many benefits of hospice care is that families receive grief support up to thirteen months following a death. This may include individual or family counseling, and there are numerous support groups and workshops available. Grief support specialists at Kansas City Hospice have offered a three-part seminar Sorting Through to help people take care of a loved one’s possessions after a death, making a possibly overwhelming task into a healing experience.


The pandemic has not been kind to retailers of any kind, and StoryB is no exception. As part of the complete update to Ranchmart Shopping Center, they prepared to move around the corner into a brand new space behind O’Neill’s Restaurant in the Spring of 2020. The pandemic coincided almost perfectly, placing the volunteers on hiatus and plans on hold.

Now open in the new location with an all-new parking lot and façade, the little boutique is back to doing what it does best. If you’ve a mind to share your story as a shopper, a donor, or a volunteer, maybe I’ll see you there. I may be ready to part with a really special jacket one day soon.

Story Boutique, or StoryB, formerly Top Drawer, is a resale store benefitting Kansas City Hospice & Palliative Care. It’s in the Ranchmart Shopping Center at 3704 W. 95th Street, Leawood, KS 66206. (95th & Mission behind O’Neill’s Restaurant). Call 913.642.2292 for more information.

About the author

Wanda Kelsey-Mendez, MBA, was Communications Manager for Kansas City Hospice & Palliative Care for almost 8 years. Her duties included creating marketing materials, writing for various formats, creating online content, and graphic design. Now retired, she continues to write and blog.

About Us

The mission of Kansas City Hospice & Palliative Care is to bring expert care, peace of mind, comfort, guidance, and hope to people who are affected by life-limiting illness or by grief. And, our vision is each person in our community is valued from life through death and each family is supported in their grief.


  1. Carol Emmerich on July 6, 2021 at 2:44 pm

    Wishing you great success. I love the re-branding and know first hand how much labor goes into running a successful re-sale shop.
    Visiting Nurse Association of Greater St Louis compliments you and the staff on your efforts to provide your community with priseless treasures.

    • Sarah Ruttle on July 13, 2021 at 3:11 pm

      Thank you Carol!

  2. Calisha on July 12, 2021 at 11:30 am

    Awesome Read!

  3. Ana Eskildsen on July 24, 2021 at 1:24 pm

    What a wonderful endeavor. Wish I were closer to share with you and help out in such a great and humane project. Congratulations and best wishes from Panama.

  4. Karen Ferro on June 4, 2022 at 3:37 pm

    May I help you at Story? My hours are flexible.

    Thanks for this opportunity to help our community.


    • Kansas City Hospice & Palliative Care on June 6, 2022 at 7:54 am

      Karen, thanks for your interest in volunteering with Story Boutique. We’d love to talk about how you can assist our efforts. To get started please apply online at or contact Jane Bethscheider at 913.642.2292 or by email at

  5. Pat Eveland on August 13, 2023 at 10:52 pm

    Would love to volunteer at your story store.. I love clothes an a fairly variety of designer classic clothes available most days.

    • Kansas City Hospice & Palliative Care on August 14, 2023 at 9:34 am

      Hi Pat, thank you for reaching out with your interest in volunteering at Story B! Someone from our team will be reaching out to you soon to discuss volunteer opportunities. You can also apply to volunteer online at or contact Jane Bethscheider at 913.642.2292 or by email at

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